Laura & Suri are always the best. Love the way they treat my as their patient and the way they treat my daughter.
Where do I even begin, if you are in need of an appointment please make sure you have between 30-45 mins to sit around and wait for them to answer the phone. They always ALWAYS put you in hold. I don't mind waiting, but 45mins in hold is just unacceptable. I was in need of an Ultrasound, went on a Saturday for a 10am Appointment and I literally had to wait 2 hours to be seen. Results were send back to the office 4 days after and it has been 3 weeks that the doctor hasn't review the results so they cant give them to me without her approval. I have been waiting 3 weeks with my heart up in my mouth waiting to see the results of my test. When you call to speak to a nurse, they never answer no matter how many times you call. I wouldn't recommend this place to anyone. In my opinion doctor offices should be reliable and trust worthy and in my opinion the resent events have only reflect how little they care for their patients.
Excellent, excellent gynecologists...But ... they have very poor customer service !!!! The staff is very unprofessional and rude.
Laura is a great doctor, terrific! She is knowledgeable, friendly and comforting, but the staff in the front of the office is horrendous. Everybody at the front needs to be replaced ASAP. there is no emphasis on picking up the phone, helping patients, or providing any amount of quality customer service whatsoever. My girlfriend has been trying to get through for weeks. If you can get past the horrible, lackluster, inattentive receptionists, and make your way to doctor Laura, you will be happy. But don't count on it, the staff provides the worst customer service I've ever witnessed.if any of the Drs are reading this, please clean house
I had an appointment at 10:30. I arrived at 10:21. New patient by referral. The waiting room was packed (Free clinic packed) that's a red flag for me. After 35 minutes of waiting and having not been acknowledged by the staff after signing in, I just got up and walked out. I mean really, who has time to be at a Gynecologist office all day. I'm on time and I expect to be seen in a timely fashion. I should have known better, I had to call 6 or 7 times before they finally answered the phone to schedule an appointment.
My appointment is 10:30am, the girl at the reception said "your appointment was 9:30am, ask for another appointment. The doctor is full today.
I said no, my appointment is 10:30am can you check please? a week ago confirm the appointment and change my address.
Great...no appointment, no solution and bad attitude.
The girl answers, NO The system says your appointment is 9:30 am, now s 10:30am, Cross that door and ask for a new appointment. (and she turned).
Femlife Health Care For Women is a US Health facility based in Pembroke Pines, Florida. Femlife Health Care For Women is located at 17901 NW 5th St #202, Pembroke Pines, FL 33029, USA.
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