The owner is racist as soon as I came im he started followinh us around because we were the only blacks in the store. Unprofessional dude.
The skinny asst. mgr was rude..He said that all of the sneakers are out with an attitude. I said I have the sneaker I said could you help me. Had a huff..Looked said no and he then puff no where to be found. Next time I'll order online.
First time buying my own shoes here, and the staff was amazing. They checked on me multiple times, and Escott was one of the most pleasant dudes I've ever dealt with at a store. Makes you feel like you're a valued customer. I came here in the morning during a weekday so I don't know how it changes in the weekends or on the evening, but my experience was very positive.
The people are there to help you all the time loved
The assistant manager named "R G" was the rudest employee I've ever encountered. Definitely won't be going back.
Also, can't beat that BOGO 50% off. The prices are comparable to places like DSW.
Rack Room Shoes is a US Shoe Store based in Pembroke Pines, Florida. Rack Room Shoes is located at 11860 Pines Blvd, Bldg E-2, Pembroke Pines, FL 33026, USA.
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